Privacy Policy
Effective Date: 15/10/2024
1. Introduction
Welcome to Vitalogy Limited ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our WhatsApp Business services.
2. Information We Collect
We may collect and process the following types of information:
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Personal Identification Information: Name, email address, phone number, and other contact details.
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Messages: Content of the messages you send and receive, including any attachments such as images, videos, and documents.
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Usage Data: Information about how you interact with our service, including time, date, and duration of interactions.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide and Manage Our Services: Including handling your inquiries, managing your account, and delivering customer support.
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To Improve Our Services: Analyzing how you use our services to enhance user experience and functionality.
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To Communicate with You: Sending you updates, promotions, and other information related to our services.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
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Service Providers: We may share your information with trusted service providers who assist us in operating our business and services.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request access to your personal information.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information.
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Objection: Object to the processing of your personal information.
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Restriction: Request restriction of processing your personal information.
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Portability: Request the transfer of your personal information to another party.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our WhatsApp Business account and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vitalogy Limited
Room 2502, 25/F, Arion Commerical Center, 2 Queen's Road W, Sheung Wan, Hong Kong
+852 9229 3515